Are you fed up of your energy supplier? Want to switch to a fairer and greener alternative? Look no further than Octopus Energy! I’m here to tell you all about this innovative provider, its fantastic customer service, and how it can help free you from the shackles of over-charging.

Octopus Energy is an award-winning renewable electricity and gas supplier that’s on a mission to make energy simple, transparent and fair for everyone. Its prices are 30% cheaper than standard tariffs offered by Big Six suppliers – so if saving money is what you’re after then look no further. Plus, with clever technology at its core, switching has never been easier. In fact, when it comes to hassle-free energy solutions; Octopus Energy takes some beating!

What’s more – Octopus Energy also offers 100% green electricity as standard, meaning they source their power entirely from renewable sources such as solar or wind farms. This means customers have access not only to great value but reliable green energy too! So what are you waiting for? Read on for my in depth review of Octopus Energy and find out why this could be the perfect choice for your needs.


Octopus Energy is the undisputed champion of energy providers – an unbeatable electricity provider that has revolutionized how people think about renewable energy. With their innovative technology, they provide customers with reliable power at an affordable price and have become a household name in the UK. From switching to Octopus Energy, you can rest assured knowing your home or business will be powered by clean, renewable energy sources. Furthermore, this company offers various services such as online billing and account management tools, enabling customers to easily manage their accounts from anywhere. Octopus Energy stands out among its competitors for its commitment to sustainability and customer service excellence. It’s no wonder why more people are turning to them for all their energy needs! They offer competitive prices for both residential and commercial customers alike, making it easier than ever before to go green without breaking the bank. This overview shows just how much Octopus Energy has done to make renewable energy accessible to everyone- now let’s take a closer look at some of the services they provide.

Services Provided

Octopus Energy provides a wide range of energy services, from renewable services to customer support. Not only that, but their payment processes and billing options are second-to-none:

  • They offer competitive prices on all their tariffs.
  • Their customer service team is available 24/7.
  • Customers can easily manage their accounts online or by phone.
  • The process for switching suppliers is simple and straightforward. No matter your needs when it comes to managing your energy supply, Octopus Energy will be there to help you out – they strive to make the process as stress free as possible! And with so many different tariff options available, customers have plenty of choice when deciding which one best suits them. With flexibility being key here, customers can switch between tariffs whenever necessary – giving them greater control over how much money they spend on energy bills each month. All in all, Octopus Energy offers an excellent service at great value for money – leaving customers feeling secure and supported every step of the way!

Tariff Options

Octopus Energy‘s tariffs offer something for everyone, no matter what their energy needs are. Let’s explore the range of options available to customers and how they can benefit from each tariff plan.

To start with a rhetorical device, there’s an old saying that states ‘Knowledge is power’ – this couldn’t be more pertinent when it comes to understanding your energy tariff options. With Octopus Energy you have the freedom to choose the best option for your individual or family requirements, so let’s take a look at the choices on offer…

Tariff Plan Benefits
Agile Cheapest variable rate in market
Go Fixed monthly fee for 24 months
Others Green tariffs & custom pricing plans

Agile provides customers with the cheapest variable electricity rates in the market – perfect if you’re looking for flexibility and want to make savings on your bills. The GO tariff offers fixed monthly fees over two years, which makes budgeting easier as you know exactly what to expect every month. Finally, there are green tariffs and tailor-made pricing plans available which allow customers to invest in renewable energy sources.

Whatever option suits you best, Octopus Energy has got you covered! In addition to these great prices, choosing any of these tariffs means being part of an innovative tech company dedicated to making sure its customers get maximum value out of their energy contracts. So why not find out more about Octopus Energy‘s incredible selection of tariffs today?

Customer service is second nature at Octopus Energy – read on to find out more about how you can access help whenever needed!

Customer Service

When it comes to customer service, Octopus Energy delivers. Their customer support team is reliable and friendly – you can trust that you’ll get the help you need when you need it. The ratings for their customer care are sky-high, as evidenced by both:

  • Consumer review sites such as Trustpilot where they have an excellent rating of 4.8 out of 5 stars;
  • On these reviews they have a response time of 10 hours on average
  • Over 90% of customers rate them as ‘excellent’.
  • Other online forums such as Reddit where users discuss their experience with the company in glowing terms.
  • Customers praise their helpfulness, patience and understanding.
  • They regularly go above and beyond to accommodate customers’ requests.

Overall, Octopus Energy has exceptional customer service reviews across all platforms, making them a great choice for anyone looking for assistance from a caring energy provider. Whether you’re just getting started or already know what kind of plan works best for your household’s needs, rest assured that Octopus Energy will be there to provide quality customer service every step of the way. With this level of care and attention, transitioning into billing and payments with them should be seamless!

Billing And Payments

Getting your energy bills and payments in order can be a daunting task, but it doesn’t have to be. Take the case of Sarah from London, for example; after switching to Octopus Energy she found that her billing options were more straightforward than ever before.

With Octopus Energy‘s simple direct debit system, Sarah was able to quickly set up regular payments for her energy bills without worrying about when her payment is due. Plus, with their wide range of flexible payment methods such as credit cards or bank transfers – paying your bill has never been easier!

Octopus Energy also makes sure you get accurate information by providing real-time updates on your energy use and billing status at any time via their online account management portal. This allows customers like Sarah to stay informed and keep track of their energy usage throughout the month so they can make better decisions about how much electricity they’re using. No more guesswork or surprises on your monthly statement!

Online Account Management

Managing your energy account online is a great way to ensure you get the best out of your Octopus Energy plan. The company offers customers an easy-to-use, secure and efficient platform for managing their accounts on the go.

Advantages Disadvantages
Secure & Efficient Platform Confusing Interface at Times
Real Time Monitoring & Management Technical Support Can Be Slow & Unresponsive
Detailed Reports & Analysis Tools Limited Features Compared To Other Providers
Simple Account Setup Process Expensive Upfront Costs for Some Plans

With this online account management system, customers are able to track their energy consumption in real time, manage payments and usage levels from anywhere with internet access. They can also generate detailed reports and use powerful analysis tools to better understand how much money they’re spending on energy each month. Furthermore, setting up an account is simple; just fill out some basic information about yourself and start taking advantage of all the features available through Octopus Energy‘s website.

However, there are some drawbacks that consumers should consider before signing up for an Octopus Energy plan. For instance, while the interface is generally user friendly, it can be confusing at times due to its complexity. Additionally, technical support can be slow or unresponsive if needed – leaving customers without help when they need it most. Finally, compared to other providers in the market, certain plans may have expensive upfront costs that make them less attractive than competitors’.

Octopus Energy provides users with convenient control over their energy accounts but there are certain tradeoffs that must be taken into consideration as well. Renewable energy sources offer both cost savings and environmental benefits; let’s take a closer look at those options now…

Renewable Energy Sources

Renewable energy sources are the cleanest and most efficient way to get power. Solar, wind, hydroelectricity and biomass are all examples of renewable energy that can help reduce CO2 emissions on our planet. Let’s look at each source in more detail.

Solar power is one of the most popular renewable energy sources today. It relies on converting sunlight into electricity by using photovoltaic cells which convert solar radiation directly into electrical current. This technology has become cheaper to install over recent years making it a great option for both businesses and households who want to lower their carbon footprint while still having access to reliable energy.

Wind power involves capturing the kinetic energy from moving air (wind) and turning it into usable electricity. Wind turbines have been around since ancient times but modern models are much more sophisticated and efficient than ever before. They generate no pollution or greenhouse gases so they’re an excellent choice for people looking to go green without sacrificing reliability or performance.

Hydroelectricity uses water flow through turbines to create electrical power with zero carbon emissions – this makes hydroelectricity an ideal choice if you live near a large body of water like a river, lake or ocean. The only downside is that it requires significant infrastructure investment as dams often need building in order to capture enough water pressure for generating electricity – however once installed, these projects can produce huge amounts of sustainable energy for decades with minimal maintenance costs!

Biomass energy is another form of renewable energy that harnesses organic material such as wood chips, agricultural waste or plant matter and combusts them to generate heat or steam which then drives generators to create electricity. Biomass offers some advantages over other renewables because it doesn’t require any additional land space; plus its production process produces fewer pollutants than traditional fuel sources such as coal or oil-based products. It’s clear that there are some impressive options when it comes to tapping into renewable energies – now let’s take a look at how we can use them even further through green initiatives…

Green Initiatives

Right, let’s explore green initiatives. We know that renewable energy sources are key to tackling climate change, but it’s not just about the energy itself – there must be a strong focus on ‘green programs’ too. This means investing in eco-friendly policies and sustainable solutions for reducing carbon emissions.

Octopus Energy is one such provider aiming to do just this. It offers several innovative renewable initiatives designed to help reduce your personal environmental impact while saving you money at the same time. Customers have access to various tools which allow them to monitor their energy usage, helping them make better decisions when it comes to how they use electricity and gas. They can also benefit from cheaper rates by switching between different tariffs.

In addition, Octopus has invested heavily in encouraging people to install solar panels or other forms of clean heating systems like air source heat pumps or ground source heat pumps – all with a view of cutting down carbon emissions as much as possible. The company even provides support for community projects, making sure that everyone benefits from its commitment to sustainability and green living.

It’s clear then that Octopus is doing its bit for the environment; something we should all strive towards if we want our planet to remain healthy into the future! But what about local communities? How can we get involved?

Community Engagement

Have you ever thought about how the energy provider you choose impacts your community? Octopus Energy has always been a company that prioritizes community engagement and social responsibility. Here are three ways they’re going above and beyond to make an impact:

  • Supporting green campaigns in local communities
  • Offering environmental initiatives such as tree planting
  • Participating in local charity outreach events Octopus Energy is actively engaging with customers, providing information and insight into renewable energy sources. They use their platform to encourage people to switch to greener options for their lifestyle choices – from changing lightbulbs, to using water more efficiently at home or work. As well as this, they have launched several projects that help support disadvantaged groups within society affected by rising fuel costs. By helping these individuals save money on their bills, Octopus Energy contributes towards creating a fairer society for everyone. To further demonstrate their commitment, the company donates 10% of its profits each year to charities working hard on environmental issues around the world. It’s no wonder why so many households have chosen them as their energy supplier! With all these efforts combined, it’s clear that Octopus Energy strives for greater sustainability in our planet while promoting freedom and equality through its various initiatives. In addition to this, they are also regularly recognised by leading organisations for their industry awards which showcase their dedication to responsible business practices. Transitioning smoothly into the pros & cons of octopus energy section…

Pros & Cons Of Octopus Energy

So, now we move on to the Pros & Cons of Octopus Energy. To start with the positives, they have one of the highest customer satisfaction ratings out of all energy suppliers in the UK – a score of 5/5 from uSwitch and 9.6 out of 10 from Trustpilot customers; both are very impressive!

Octopus also offers great flexibility when it comes to signing up for their services. You can switch online or by phone, you don’t need an IHD (in-home display) as standard and there’s no exit fee if you decide to leave within 49 days after joining. Plus, they offer competitive rates compared to other energy suppliers.

On the downside though, some people may find that their tariffs aren’t particularly competitive outside London and the South East. Also, while they do offer flexible payment options such as direct debit discounts and cashback incentives, these rewards only apply after 12 months of being a customer so won’t be available straight away. And finally, many will find that Octopus’ green credentials are unrivalled but this does come at a cost and not everyone is willing to pay more for greener energy sources.

It’s time to look into pricing comparisons with other suppliers…

Pricing Comparisons With Other Suppliers

Are you looking to compare energy suppliers? If so, this table presents a quick overview of how Octopus Energy‘s pricing compares with other major energy suppliers.

Supplier Tariff Estimated Annual Cost*
Octopus Energy Tandem Plus 12m Fixed v2 £865/yr
British Gas Standard Variable Tariff V4 Dual Fuel £1,139/yr
Eon Energy Online Fixed Price June 2021v5 Dual Fuel £939/yr
SSE Saver May2021DualFuelFixedV1 £893/yr

*Based on average use in medium sized homes (3 bed) in England & Wales. Source: USwitch Jan 2020.
As you can see from the comparison above, Octopus Energy consistently offers some of the most competitively priced tariffs available – saving customers an estimated £274 each year compared to British Gas and £74 compared to Eon Energy. With savings like this being possible just by switching supplier, it pays to do your research and shop around for a better deal!

Switching your energy supplier isn’t just about finding the best deals though; customer service is also key. Read on for ratings and reviews from existing customers who have already made the switch.

Ratings & Reviews From Existing Customers

When it comes to customers’ experience with Octopus Energy, the reviews are glowing. A customer recently wrote: “Octopus is a breath of fresh air – they make switching energy simpler and more transparent than I ever thought possible. No hidden fees or charges whatsoever!” This sentiment has been echoed over and over again by existing customers who have switched from their current supplier to Octopus Energy.

Customer ratings for Octopus Energy speak for themselves; an impressive 4.8/5 stars on Trustpilot shows that people love their service as much as we do. People also appreciate the fact that you get access to your account via a mobile app so you can check your usage and payments in real time from anywhere in the world using just your smartphone.

The feedback from existing customers is overwhelmingly positive, which speaks volumes about what kind of company Octopus Energy is. From simple sign-up processes to competitive rates, low tariffs and excellent customer service, there’s no doubt that this supplier offers one of the best experiences around when it comes to energy suppliers. It’s easy to see why they’re gaining such a huge following among those looking for an alternative energy provider.

More evidence of how great Octopus Energy truly is can be found through researching other people’s experiences before making any commitments – because after all, word travels fast!

What Others Are Saying About Octopus Energy

Octopus Energy has been turning heads since its launch in 2016. From customer feedback reviews to energy supplier ratings, it’s clear that people are impressed with the company. People across the country rave about their competitive prices and innovative features – many of which make life easier for customers who want more control over their energy usage and bills.

What’s even better is that Octopus Energy consistently scores high marks from people who have tried them out. The majority of Octopus Energy reviews rate the service as ‘great’ or ‘excellent’, citing great customer service and a wide range of good value tariffs. Plus, they’re rated five stars on Trustpilot – meaning it goes above and beyond most others when it comes to customer satisfaction.

It’s no surprise that many people choose Octopus Energy as their top choice for an energy provider. With all it offers, plus fantastic customer ratings, you can see why this company continues to be a popular option amongst households throughout the UK.

Looking ahead then, there are plenty of alternatives if you feel like giving someone else a go…

Alternatives To Octopus Energy

When considering switching energy suppliers, it’s important to compare all the best options. Here are some alternatives to Octopus Energy that may be worth exploring:

  • Bulb: A great option for those looking for 100% renewable electricity and 10% green gas tariffs.
  • Eon: An award winning supplier offering competitive prices and a wide range of plans.
  • British Gas: One of the UK’s biggest providers with lots of deals on offer.
  • Ovo Energy: Offers both fixed and variable rates so you can choose what works best for you.

It pays to do your research when choosing an energy provider as good deals don’t last forever! Compare different offers from each company, taking into account any discounts or rewards offered on top of their regular tariff too. Don’t forget to read customer reviews online before making a decision as this will give you more information about a particular supplier’s service standards before signing up. Plus, if you’re looking for a truly green deal, there are plenty of renewable energy suppliers out there such as Good Energy who specialise in providing 100% renewable electricity and 5% biofuel sourced gas at competitive prices.

Whichever way you decide to go make sure you pick the plan that is right for you – one where you feel comfortable paying your bills and confident that you’re getting value for money. Ultimately, it comes down to finding the perfect balance between cost savings and customer satisfaction which will help ensure your switch goes smoothly. With careful consideration and research into the various energy companies available today, it’s possible to find the ideal deal for your needs – now let’s take a look at our final thoughts!

Final Thoughts

Having explored the different alternatives to Octopus Energy, it’s time for our final thoughts.

It’s no secret that there are plenty of companies out there vying for your attention when it comes to energy suppliers. But what makes Octopus Energy stand out is their commitment to 100% renewable energy, their excellent customer service record and the fact they make switching providers easier than ever before.

Pros Cons
Committed to 100% Renewable Energy Lack of longer-term contracts available
Excellent Customer Service Record Some people may find pricing confusing
Easy Switching Process Limited availability in some areas

Overall, we found Octopus Energy to be an ideal choice if you’re looking for a reliable supplier with great prices that commits itself to greener sources of energy. It does have its drawbacks though – such as lack of certain types of contracts – but this should not be a huge issue for most consumers. Our ultimate verdict? If you’re after an affordable yet ethical energy provider with high levels of customer satisfaction then Octopus could be just what you need.

Frequently Asked Questions

Does Octopus Energy Offer Any Discounts?

Do Octopus Energy offer any discounts? Absolutely! There are a variety of ways you can save on your energy bills with Octopus Energy. From special offers to referral schemes, there’s something for everyone looking for energy savings.

To start saving today, here are five key things you should know about the discounts and savings available from Octopus Energy:

  • Special Offers: They frequently run promotional campaigns offering bonus payments or free credit when customers sign up or switch to them.
  • Referral Program: Share your unique referral link with friends and family and get rewarded with a cash bonus when they join.
  • Fixed Price Tariffs: Get complete control over your budget by locking in fixed prices for up to two years – giving you peace of mind that your bills won’t suddenly skyrocket.
  • Green Electricity: All their tariffs come with 100% renewable electricity as standard, meaning you’ll be helping fight climate change while making great savings too.
  • Balance Rewards: This loyalty scheme gives you rewards every time someone uses your unique code at checkout – so even more money off those monthly utility bills!

There really is no excuse not to take advantage of these fantastic money saving opportunities offered by Octopus Energy. So what are you waiting for? Start taking back control of your finances today and see how much cash you could save each month on energy costs!

Are There Any Fees Associated With Switching To Octopus Energy?

Do you feel like your energy bills are taking away the freedom to do things that make life worth living? Let’s take a look at Octopus Energy and their fees associated with switching so we can find out if they offer the liberation of lower payments.

Switching to Octopus Energy could be just what you need to escape high charges and enjoy greater financial freedom. But before you jump in, it’s important to understand all the terms associated with making the switch. Are there any extra fees or hidden costs lurking beneath the surface?

To put your mind at ease, let us delve into this question: are there any fees associated with switching to Octopus Energy? The answer is a resounding “no” – no fee for joining, no exit fee when leaving, and no contract period either! In fact, Octopus has one of the most transparent pricing structures around. They provide generous discounts on electricity and gas tariffs which makes them an attractive choice for anyone looking for great value energy. Plus, by signing up online you get access to their ‘Refer A Friend’ scheme where both parties benefit from a £50 reward each time someone signs up using your referral code – giving you even more bang for your buck!

Octopus Energy offers customers an affordable way to manage their energy consumption while enjoying maximum savings. With competitive rates, flexible contracts and rewards programs available, they’re a cost-effective option for those who want to gain back control over their finances without compromising quality service. So why not join today and see how much money you could save?

Are There Any Discounts Available For Low-Income Customers?

Are there any discounts available for low-income customers? This is an important question to answer when considering switching energy providers. Octopus Energy offers a range of discounts which could potentially be beneficial for those on lower incomes, so let’s take a closer look at what they offer.

Octopus Energy has two main discount schemes that are aimed at people who have a household income below £20,000 per year or individuals on certain benefits and/or tax credits: the Warm Home Discount and the Priority Services Register. Through the former, eligible households can get up to £140 off their energy bill over winter months; whereas with the latter, customers receive additional support and services free of charge. It’s worth noting that these discounts may vary depending on where you live in the UK – so it’s always best to check your eligibility before applying.

It should also be noted that there are some other ways in which low-income customers can save money through Octopus Energy too. For example, they offer plans with cheaper rates than standard tariffs as well as smart meters which enable users to better manage their usage and reduce wastage. All in all, while Octopus Energy doesn’t provide specific ‘low-income’ discounts like some other providers do, they still make efforts to ensure everyone can access affordable energy no matter their financial circumstances.

Overall, if you’re looking for discounted energy but don’t meet the criteria for one of Octopus’ special schemes then it’s worth exploring options such as fixed rate deals or going green by choosing renewable sources like solar power – both of which come with added savings! With this in mind, it pays to shop around and compare different products from various energy companies before making a decision about switching provider – something we highly recommend doing regardless of your financial situation.

Are There Any Additional Benefits To Being An Octopus Energy Customer?

Are there any additional benefits to being an Octopus Energy customer? That’s a great question, and one I’m about to answer. Buckle-up for the ride!

Firstly, let’s talk low-cost tariffs: you can trust that Octopus has your back when it comes to getting a good deal on energy. They offer some of the lowest prices out there – so you won’t have to break the bank just to keep warm in wintertime. Plus, they use 100% renewable electricity sources which means while keeping costs down, you’re helping protect our planet at the same time – win-win!

Octopus makes signing up easy by offering free smart meter installations if needed. And once you’re set up with them, they also reward loyalty through their customer rewards programme where customers are rewarded each year depending on how long they’ve been with Octopus. As well as this, all customers benefit from their price guarantee which ensures bills will never exceed what is stated in their annual quote – no nasty surprises here!

So if you want access to competitively priced energy from renewable sources; hassle-free setup; customer rewards and peace of mind knowing that your bill won’t go over budget – then sign up with Octopus today for unbeatable value (and freedom).

Does Octopus Energy Offer Solar Panel Installation Services?

Do you want to know if Octopus Energy offers solar panel installation services? Well, the answer is yes and this article will provide all the information you need. Here’s a quick highlight of what we’ll cover:

  1. How much does it cost for solar panel installation with Octopus Energy?
  2. What are some of the savings associated with using Octopus Energy?
  3. Are there any other benefits available when using their solar panel services?

Octopus energy provides customers with an array of options when it comes to solar panels. They have a variety of packages that can be tailored to suit your needs and budget – from basic installations up to full system setups depending on how much power you require. As far as cost goes, they offer competitive rates compared to other providers in the industry, so no matter what package you choose you’re likely to save money in the long run. Furthermore, by signing up for one of their plans you could benefit from generous discounts and special deals which could further reduce your overall costs.

When it comes to savings, using Octopus Energy’s solar panel services can be highly rewarding both financially and environmentally. Solar energy is not only cheaper than traditional electricity sources but also has zero emissions meaning that you would be helping towards reducing global warming too! Additionally, should you produce more energy than what you use then there are schemes such as Feed-in Tariffs (FIT) which allow households to generate income through selling unused energy back into the grid – offering even more potential savings down the line.

Finally, being an Octopus Energy customer also grants access to exclusive rewards and benefits such as discounted green products/services or free gadgets like smart thermostats etc., allowing users to enjoy additional value beyond just saving on bills. Ultimately, it’s always worth weighing up your options before committing – but if looking into getting installed with solar panels then considering them might well be worth it!


The verdict? Octopus Energy is a great option for those looking to make the switch from traditional energy providers. They offer competitive rates and discounts, as well as excellent customer service. Plus, there are multiple benefits for low-income customers and solar panel installation services available.

Overall, I’d say that making the move to an energy provider like Octopus will be worth your while. It’s a hassle free process with no fees associated and you could potentially save some money along the way! So why not give it a try? You won’t regret it!

In short, if you’re in the market for a reliable energy provider that offers good value – then look no further than Octopus Energy. Their friendly team of experts will help guide you through every step of the process and ensure that you get the most out of their fantastic deals. Gi

Take a look for yourself now