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1 year ago today was the most amazing day of my life and every day since then has been awesome in one way or another – our boy Theo had his first birthday party yesterday and we want to thank you all for coming, if any of you have photos from yesterday could you email them to me so I can cook up a gallery of sorts online.

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Another work of art from Dilbert

Last year I stopped putting “Hi xxxx” and “Regards, Brad” type stuff on emails; initially people were a little lost but then realised that the fact the email got to them meant the first bit was unnecessary, and the fact their inbox showed the email was from me meant I didnt need to remind them at the end of every email.

Email: use it wisely….

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Like most people, at first I thought twitter was a load of rubbish – then people started developing applications around the concept and you can go crazy with it now – I am quite heavily into twitter nowadays.

Windows Twitter Clients

The best of the bunch is TweetDeck, perhaps the most popular professional Adobe Air client for Twitter. Supports, searches, groups, multiple accounts

CRM
If you are serious about doing business through twitter, you will most probably use some kind of CRM tool for Customer Relationship Management.

• CureCRM – Twitter and Email bases CRM
• Salesforce Service Cloud supports Twitter
• IGOpeople Twitter CRM business suite
• Microsoft Dynamics CRM offers a Twitter “accelerator” integration

Twitter User Directories
If just searching for someone isn’t enough for you to find people you could always use one of the directories that have sprung up.

• Twellow – Twitter “Yellow Pages”
• JustTweetIt is a clean and web directory with many users
• Geofollow – Location based Twitter directory covering the whole planet
• Twibes find people based on what they are interested in!

Enhancements to Twitter
Twitter has only very basic features, even Twitter clients offer only a few more. Since the Twitter API was released so people could make their own software to interface with Twitter there are literally thousands of tools.

• TwitterLocal allows you to address local Twitter users
• Social Oomph (formerly Tweet Later) is a tool with multiple features, some of clients some of extra tools, scheduling and automating tweets are just two of them
• PingFM allows to submit links to Twitter, Facebook and many other services at once

Other favorite of mine is Twitter Fall which makes for interesting viewing.

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1: You don’t need to put the name of the recipient at the top, and your name at the bottom – these are quite clearly defined in the structure of the email anyway, and I know it was from you before I even open it.

2: You never need to come to my desk to tell me you “just sent me an email” – email is pretty intelligent in that if for some reason I don’t get your internally sent email – you will know about it automatically. When I have finished dealing with other things that are higher priority than your email I will get around to yours. If you are prepared to come to my desk regarding the matter then why bother to write the email in the first place?.

If you want to give your peers the illusion that you are busy, try not to waste my time doing so as I am far too busy doing something either productive or fun or perhaps both.

3: If you send email #1 to a bunch of people who might be able to help, then one of them replies to you to say they are going to help you, any emails in that conversation almost certainly only need to be between you two from then on; there is no need to keep including everyone on every email…

Consider this to be intermediate knowledge…..

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After about 6 months of occasionally wondering why when someone commented on one of my blogs, I never heard about it (you usually get an email to say someone commented and you need to do something about it). It turned out to be rather technical stuff which if you are so inclined can read about on my main site, the article on wordpress email bug. I don’t use the term bug lightly either, it seems like a pretty inconvenient hole in the framework if you ask me.

Along with other scandalous bugs I have come across with popular freeware in my time such as the fantastic firefox browser (my favourite), where all you need to do is copy someones profile and you get their entire browsing environment.. history.. cookies.. stored logins.. bit of an easy hack really once you know where to look.

So if anyone can be arsed to comment on this, I will be eagerly awaiting the emails that tell me you did so.

We are getting ready to take our two month old boy on his first flight, off to see his family in Macedonia, it is going to be a very exciting time!.